Cluster Sales Coordinator

Job description

Perform general office duties to support Sales & Marketing such as filing, emailing, typing, faxing, copying. Prepare sales documents throughout the process including proposals, contracts, and banquet event orders. Promote brand awareness internally and externally. Gather materials and assemble information packages like brochures and promotional items. Apply sales techniques to maximize revenue while maintaining guest loyalty to the employer Enter, retrieve, reconcile, and verify data such as commissions, leads, and third parties in sales software. Answer guest inquiries about property facilities and services, including hours, rates, room types, packages, promotions, entertainment, restaurants, and special events. Serve as the client point of contact via phone and email to address questions and requests. Follow all company policies and procedures, maintain a clean professional appearance, preserve confidentiality of proprietary information, and protect company assets. Welcome and acknowledge guests according to company standards, anticipate and meet service needs, and thank them sincerely. Communicate clearly and professionally, prepare and review documents accurately, and answer phones with proper etiquette. Develop and maintain positive working relationships, support team goals, and listen to employee concerns. Comply with quality assurance standards. Move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance. Perform other reasonable duties as requested by supervisors.

Requirements

• High school diploma or G.E.D. equivalent
• at least 1 year of related work experience
• no supervisory experience
• no license or certification required

Skills