HR Officer

Job description

HR Officer | Saudi Arabia, Riyadh The Company: Founded in 1977, the employer is the world’s largest vertically integrated dairy company and the largest food and beverage manufacturing and distribution company in MENA. Headquartered in Riyadh, the employer is ranked as the number one FMCG Brand in the MENA region and the market leader in all its categories across GCC, Egypt, and Jordan. Over five decades of sustainable growth, the employer has consistently provided nutritious and healthy products to consumers of all ages, driven by its core principle: “Quality you can trust.” the employer has expanded its product range to include, in addition to dairy products, juices and beverages, baked goods, poultry, infant formula, dates, fish and seafood, and bottled water, under more than 20 brands such as the employer, L’usine, 7DAYS, ALYOUM, Nuralac, Farm’s Select, Ice Leaf, Almira, Seama, Oska, IVAL, Almara Pro, Premier Chef, Bakemart, and others. the employer currently employs over 43,000 Quality Makers, across the GCC, Egypt & Jordan. In 2025, the employer reported net income of SAR 2.4 billion on sales of SAR 22 billion. About the role: Support the HR Department in delivering effective employee services within the Sales Division by maintaining personnel records, reviewing HR documentation, and preparing performance and workforce reports. Key responsibilities: • Review medical reimbursement requests and verify eligibility in line with company policy. • Verify employee bank loan requests and confirm entitlement according to company guidelines. • Review and validate school fee claims to ensure eligibility and compliance with approved entitlements. • Verify payroll documentation for new and probationary employees to ensure timely salary processing. • Review termination and final settlement requests, ensuring all required documentation and approvals are complete. • Assess employee appeals and verify supporting documentation to determine eligibility and validity. • Review Employee Contract Change Requests (ECCR) to ensure compliance with contract change policies. • Review Contract Renewal Requests (CRR) to ensure compliance with contract renewal policies. • Prepare monthly and quarterly personnel performance reports and analyze departmental performance against established objectives. • Participate in incident investigations, perform root cause analysis, and implement corrective measures to prevent recurrence. Manage customer and consumer complaints, product recalls, accident investigations, and regulatory matters. • Deliver QSHE training and awareness programs to employees, ensuring adherence to policies, procedures, and best practices. • Monitor, measure, and report QSHE performance metrics, supporting the achievement of departmental objectives and continuous improvement initiatives. Requirements: • Bachelor’s degree in Human Resources, Business Administration, or a related field. • English Fluency • Proficient in Microsoft Office applications, particularly Excel and Word. • Strong communication and interpersonal skills. the employer offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc. This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package. Human resources officers develop and implement strategies that help their employers select and retain appropriately qualified staff within that business sector. They recruit staff, prepare job advertisements, interview and short-list people, negotiate with employment agencies, and set up working conditions. They arrange for training opportunities to enhance employees' performance

Requirements

• listen actively
• negotiate employment agreements
• labour legislation
• identify with the company's goals
• observe confidentiality
• employment law

Skills