Guest Service Officer - Front Office

Job description

Contributes to the smooth and efficient running of the Reception within the Rooms Division Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must Office clerks are responsible for performing clerical and administrative duties in an office setting and support of business operations within a department. They assist all the administrative staff, secretaries, and assistants by sorting mail, filing forms and documents, answering phones, greeting clients, scheduling meetings, and serving drinks

Requirements

• company policies
• facilitate access to information
• information confidentiality
• process data
• use different communication channels
• route correspondence to business departments

Skills