Collections Officer

Job description

The Collections Officer is a finance professional responsible for tracking and collecting overdue debts and receivables in the Saudi market. He/she contacts customers via phone or official email to settle dues in accordance with local regulations. The role protects cash flow and reduces bad debts by designing suitable repayment plans and undertaking legal follow‑up when required. Duties include monitoring overdue balances; preparing and implementing customer repayment plans; documenting all communications and payments in the system; coordinating with the legal department for collection actions; and producing periodic reports on collection status and bad‑debt levels

Requirements

• Bachelor's degree in Finance, Accounting or related field
• prior experience in collections or customer service
• knowledge of Saudi repayment and collection regulations
• account and receivables management
• negotiation and persuasion skills
• effective communication and customer service

Skills