Executive Lounge Manager

Job description

Job Description Exceptional Hospitality Starts with You Imagine yourself brightening someone's day. When you join our hotel team, that's exactly what you'll do every time you come to work! As an Executive Lounge Manager, you not only oversee the day-to-day operations of the Executive Lounge, you spread the light and warmth of hospitality by providing unforgettable experiences that make every guest's stay. Here's what you'll do during a typical day: Oversee Lounge Operations: Lead the daily execution of Executive Lounge service standards to ensure a smooth and elevated guest experience. Delivering exceptional service: Upholding brand and quality standards to exceed the expectations of executive and VIP guests. Carefully resolve guest issues: Respond to inquiries and complaints quickly and professionally. Maintaining Lounge Presentation: Ensure guest supplies are constantly stocked and that lounge areas meet cleanliness and service standards. Lead and develop the team: Ensure that team members are aware of hotel services, VIP preferences, and local attractions, and consistently provide warm and professional hospitality. Adherence to regulatory standards: Maintain health, safety and sanitation compliance, ensuring the highest standards of guest and team member well-being. What it takes to make a stay at the employer Our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of hospitality. Act with integrity and always do the right thing. Inspiring others through leadership. Believing that teamwork leads to the best results. Sense of ownership and accountability. Focus on the now, bringing urgency and exhaustion I live in every moment, knowing that I can make a lasting impact. Join the employer's award-winning workplace culture We don't just deliver exceptional experiences for our guests, we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests around the world, all while staying true to our founding vision: filling the Earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our portfolio of world-class brands and a company-wide commitment to providing the best stay for every guest, we are setting new standards for the future of travel. Whether you're starting your career or exploring something new, the employer supports your journey every step of the way. Come for the job, stay for the career · Help us make every stay more magical. Curious about life at the employer? Explore our careers blog to find out why we're more than just a great place to live - we're all about a great place to work. Job Information Job Category Guest Services, Operations and Front Office Apply by 10/31/2026 Job Schedule Full-Time Locations Riyadh, Saudi Arabia (On-Site)

Requirements

• · Here's what you'll do during a typical day: Oversee Lounge Operations: Lead the daily implementation of Executive Lounge service standards to ensure a seamless and elevated guest experience

Skills