Quality Assurance Manager

Job description

(Seafood) | Rabigh, Saudi Arabia The Company: the employer is the world's largest vertically integrated dairy company and the largest food and beverage manufacturer and distributor in the region. Headquartered in the Kingdom of Saudi Arabia, the employer is ranked as the number one FMCG brand in the MENA region and is a market leader in all its categories across the GCC. the employer currently employs more than 46,000 quality craftsmen in the GCC, Egypt and Jordan. In 2025, the employer achieved a net income of 2.4 billion Saudi riyals from sales of 22 billion Saudi riyals. A strong expansion program combined with acquisitions in new vertical markets has created an exciting opportunity to join a dynamic multinational team dedicated to enhancing the Group's growth plans. About the role: The Quality Assurance Manager will be responsible for ensuring full compliance with the company's quality and food safety policies, quality management systems, regulatory requirements and business objectives. The role will lead all quality-related operations, staff and resources while driving a culture of food safety, continuous improvement, operational excellence and customer satisfaction throughout the seafood processing facility. Key Responsibilities • Lead and maintain the site's Quality Management Systems (QMS) and Food Safety Management Systems. • Develop, implement and improve HACCP plans and food safety programs in accordance with the requirements of ISO 22000 and FSSC 22000. • Ensure Compliance with customer requirements, regulatory standards and international food safety certifications. • Manage laboratory operations, including microbiological and chemical product quality testing activities. • Lead internal and external audit processes, ensuring successful certification and compliance outcomes. • Monitor quality KPIs, customer complaints, product non-conformities, recalls, and food safety incidents, and implement effective corrective and preventive actions. • Lead continuous improvement initiatives focused on quality performance, waste reduction, cost optimization, and customer satisfaction. • Manage supplier quality performance, including packaging and raw material suppliers. • Lead hygiene, housekeeping, pest control, and environmental monitoring programs. • Provide leadership, training and development to the quality team while building a high performance culture. • Collaborate closely with production, engineering, supply chain and commercial teams to achieve business objectives. • Develop annual departmental budgets and ensure effective cost management. Qualifications and Experience • Bachelor's degree in Food Science, Food Technology, Microbiology, or related discipline. • Senior Auditor certification in ISO 90 01, ISO 22000, FSSC 22000, ISO 14001, or equivalent. • HACCP certification. • Minimum 8 years of experience in quality assurance in food manufacturing. • Strong experience in the seafood processing industry is essential. • Experience managing food safety systems, laboratory operations, and quality teams in a high-volume manufacturing environment. • Experience in managing Microbiological risks, product quality assurance, and regulatory compliance. • Previous experience within a multinational FMCG or food manufacturing organization is highly desirable. This is a fantastic opportunity to join a successful and expanding global company, offering an excellent compensation and benefits package

Requirements

• Qualification: Bachelor's degree in engineering, quality management, or related discipline
• Skill: Leadership experience in the field of quality assurance and operations management
• Skill: Accredited professional certificates in quality management are a preferential advantage
• Location: Makkah Al-Mukarramah region

Skills