Butler

Job description

Position Summary: • Positive attitude and good communication skills, with excellent grooming standards, clean, pleasant. • Provides a courteous, professional, efficient, flexible and personalized service at all time, with commitment to delivering a high level of service. • Serves food courses and beverages. • Flexibility to respond to a variety of different work situations Butler Duties and Responsibilities: • Fully aware of the Room Service and menu, answers questions on menu selections • Updating the owner preference, likes and dislikes reporting directly to the F&B Manager and Senior Butlers • Follows all the owner needs until they are completed to the total satisfaction, with each food course and/or beverages • Service of food and beverages: arrange table setting, service of welcome drinks at any time the owner is welcomed in the residence. • Performs all owner duties with the sense of priority and dedication, serving in a calm, discrete and courteous manner, respecting timing standards. • Ensure a clean dining area, reception rooms, maintaining cleanliness of work. • Takes notes of all the information, updates and instruction and giving proper handover before signing off from the shift. • Helps monitoring the stock of all items in the residence • Understands and strictly adheres to the Rules & Regulations of the Company and the policy on Fire, Hygiene, Health and Safety. • To attend and contribute to all meetings, Departmental and training as scheduled and other related activities. Qualifications: 3 Years Diploma Hotel school or certification from a renowned butler school EXPERIENCE & SKILLS • Minimum 3 years’ experience at a similar level at a 5 star or full-service hotel • Minimum 3 years’ experience in F&B Service: high standard Restaurant or Room Service 5-star Hotel

Requirements

• Skill: Intermediate Stage · Skill: Intermediate Stage in Personal Skills and Development · Skill: Cleaning Services · Skill: Safety Instructions · Skill: Responsibility for Laundry and Cleaning

Skills