Front Desk Agent

Job description

Reception office employee in the employer in Tabuk region, responsible for implementing reception office tasks, welcoming guests and registering their arrival and departure, providing accurate and prompt information, handling complaints and special requests to ensure guest satisfaction, mastering booking programs and using Arabic and English languages, working within the administrative support team to coordinate internal hotel services. Please. It is preferred for those who have a customer service orientation and effective verbal and written communication, mastery of booking programs and use of Arabic and English languages, problem-solving and conflict resolution - priority is given to those who master booking programs such as Opera and Fidelio

Requirements

• Customer service orientation
• Effective verbal and written communication
• Proficiency with hotel reservation systems
• Fluency in Arabic and English
• Problem-solving and conflict resolution

Skills