Customer Service Support Coordinator - Customs

Job description

Responsible for handling customs activities and declarations, monitoring acceptance and rejection cases, and resolving House Bill mismatches. Follows standard processes and management instructions, completes functional training on time, and delivers quality, customer‑oriented service that creates value for customers and the employer‑the employer. Handles customs activities including export/import manifests and in‑bond handling, is responsible for customs declarations, monitors rejections/acceptances, handles House Bill mismatches, follows new requirements communicated by management, and completes all functional training timely

Requirements

• Saudi Nationals only
• Bachelor's degree or equivalent
• good command of written and spoken English
• working knowledge of MS Office
• FIS knowledge
• ability to work well with others and follow guidelines
• positive attitude
• receptive to new ideas with a strong drive for personal development

Skills