Client Advisor

Job description

As a the employer Ambassador in our Store you will be responsible to provide an elevate and luxurious customer journey to each client through Brand DNA Discovery, building loyalty and recruit new clients to achieve and exceed individual and store sales goals. ### Job responsibilities **Main Responsibilities** * Lead individual sales and achieve performance targets and KPIs * Engage in upselling, cross selling and multiple selling for all product categories * Grant an outstanding service to the clients in compliance with the company guidelines * Strengthen customer relations, and nurture loyal the employer customer base also implementing appropriate CRM tools * Manage customer service quality, to meet customer expectations by offering professionalism and human touch * Correctly operate the retail IT system for stock transfers, payments, stock inquiries and customer database input * Support the store operations activities. ### Profile Profile 2+ years’ experience in Fashion/Luxury sales Bachelor’s Degree or equivalent is preferred Passion for retail and fashion trends Excellent communication skills, self-reliant, friendly and patient Organization, professionalism, self-confidence Fluent English, additional languages will be a plus

Requirements

• · Minimum of 2 years of experience in fashion or luxury sales · Bachelor's degree or equivalent (preferred) · Proficiency in English (with familiarity with additional languages as an advantage) · Excellent communication skills with self-reliance and organization · Ability to provide outstanding customer service in accordance with company guidelines · Ability to operate retail IT systems and manage inventory and customer data.

Skills