SAP Ariba Consultant

Job description

Müller's Solutions seeks a dedicated SAP Ariba Consultant for Saudi nationals. The role implements and supports SAP Ariba solutions for procurement and supply chain processes, collaborating closely with clients to optimize procurement operations. Responsibilities include providing L2/L3 support for SAP Ariba modules in production, managing incidents, service requests, and problems via ticketing tools; analyzing and resolving issues in Ariba Commerce Automation, Sourcing, Contracts, and Supplier Lifecycle & Performance; monitoring system performance for high availability and stability and supporting SAP ERP/S/4HANA integrations via CIG; performing root cause analysis and preventive actions; supporting master data management and assisting users with training, troubleshooting, and process guidance; managing change requests, ensuring SLA/KPI compliance, and maintaining documentation such as knowledge base and SOPs

Requirements

• Bachelor’s degree in IT, Business, or a related field
• 3–8+ years hands‑on experience with SAP Ariba covering support and implementation
• strong knowledge of Procure‑to‑Pay (P2P) and Source‑to‑Contract (S2C) processes
• proficient in SAP Ariba modules: Buying & Invoicing, Sourcing/Contracts, and Ariba Network
• experience with SAP integration technologies like Cloud Integration Gateway (CIG), IDoc interfaces, and APIs
• familiarity with ticketing tools such as ServiceNow and Jira
• understanding of SLAs, incident prioritization, and support processes
• strong analytical and problem‑solving skills
• experience with SAP S/4HANA and SAP ERP integration
• SAP Ariba certification preferred
• experience in Application Management Services (AMS) or support projects.

Skills