Assistant Manager of Information Technology Requests Management

Job description

Assistant Manager of Information Technology Requests Management. The role involves re-reviewing and evaluating change and release requests to identify risks, conflicts, dependencies and business impact. Facilitates leading Change Board and Emergency Change Board meetings to make informed decisions. It also ensures that a change and release calendar is maintained to ensure alignment with maintenance periods and critical activities. Includes planning and coordinating software and infrastructure releases. You must ensure that change and release readiness criteria are met. It also ensures that change and release documentation is maintained accurately and auditably. The role requires monitoring and analyzing change and release management indicators to identify trends, risks and opportunities for improvement

Requirements

• Experience in cyber security
• Compliance experience

Skills