IT Support Technician

Job description

The Saudi Smart Solutions company is looking for an IT Support Technician to join its team. This role aims to provide technical support and assistance to employees and customers in solving IT-related problems and identifying the necessary requirements to ensure the efficient operation of work. The main tasks and responsibilities include providing technical support and assistance to employees and customers, identifying the necessary tools and requirements, providing technical information about IT devices, systems, and programs, and maintaining data and information related to all technical support operations. Preparing and submitting work reports, documenting, and saving them periodically

Requirements

• 2-5 years of practical experience in IT support
• Ability to diagnose and solve technical problems related to hardware and software
• Good knowledge of operating systems, networks, and common IT applications

Skills