Business Development Manager

Job description

About Us:

Network International is the largest Financial Technology company in Middle East and Africa. Payments is our core business where we provide services in more than 50 countries – UAE, Jordan, South Africa, Egypt are some of our key markets. Apart from payments, we provide services on Data and Insights, Lending, Insurance, Risk Solutions, etc. Our core customers are businesses at every scale and segment, though recently we are growing in direct to consumer card segment as well.

Our EVP's:

At Network International, we always stay ahead.. In the fast-paced world of financial services, we thrive on innovation, agility, and purposeful collaboration. We invest first in our people, empowering you to make bold decisions, learn fast, and grow your expertise alongside industry leaders. Here, solving complex problems means more than using cutting-edge technology; it’s about creating meaningful value for our customers, together. We foster a culture where trust, accountability, and achievement go hand in hand—because success isn’t just a goal; it’s how we work, every day, as one team.

Job Description:

This role will be responsible for acquiring new merchants, managing strategic customer relationships, and growing Network International's acquiring business in KSA. The role owns the full customer lifecycle, from prospecting and closing new business to managing and expanding existing accounts, ensuring revenue growth and customer retention.

• Prospect and close profitable new key accounts, contracts, and deals.

• Win strategic new business for the organization and help achieve agreed targets.

• Manage and grow acquired accounts, ensuring long-term client satisfaction, retention, and revenue growth.

• Build sustainable business relationships through both business development and account management activities.

• Conduct market intelligence on significant upcoming opportunities from an acquiring and payments perspective.

Responsibilities include but are not limited to:

• Plan and develop a healthy sales pipeline of key prospects to achieve assigned business goals each year.

• Support the overall Business Development strategy for Network across all products, including identification of key segments and accounts and definition of customer propositions and key messages.

• Learn Network's products and services and present them professionally to prospective customers.

• Develop and maintain strong relationships with potential and existing customers to win profitable business and expand account value.

• Negotiate commercial terms that maximize the long-term profitability of Network.

• Present Network to potential clients through face-to-face meetings, telephone calls, and emails.

• Actively manage the entire sales cycle, including lead generation, prospecting, client pitches, negotiations, deal closure, onboarding, and account growth.

• Own and manage client relationships post-acquisition, serving as the primary point of contact and ensuring high levels of customer satisfaction.

• Identify opportunities for upselling, cross-selling, and expanding existing client portfolios.

• Manage and maintain an accurate sales pipeline and ensure all sales administration is up to date.

• Create and be accountable for all client proposals, contracts, and related documentation.

• Work closely with internal stakeholders, including product, operations, implementation, and technical teams, to ensure successful client onboarding and ongoing support.

• Ensure Network remains proactive and responsive to prospective and existing clients.

• Accurately price new relationships in line with agreed pricing policies.

Requirements

• Required Competencies
• Out-of-the-box Thinking: Apply innovative thinking to identify opportunities and develop sales strategies where traditional methods fall short.
• Presentation Skills: Ability to present products and solutions effectively to C-level executives and senior decision-makers.
• Communication Skills: Excellent verbal and written communication skills with strong influencing and relationship-building capabilities.
• Negotiation Skills: Proven ability to negotiate, close deals, and expand existing business relationships.
• Analytical Skills: Ability to analyze sales data, market trends, and customer needs to make informed business decisions.
• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 6 years of experience in Acquiring, Payments, Banking, or Fintech, with significant experience in both business development and managing enterprise or key accounts in KSA.
• Proven track record of winning new business and consistently meeting or exceeding revenue and sales targets.
• Strong understanding of the KSA acquiring, payments, and merchant landscape.
• Proficiency in CRM software and sales tools.
• Strong networking and stakeholder management abilities.
• A results-oriented mindset with a focus on revenue growth and client retention.
• Ability to adapt to changing market dynamics and competitive environments.
• Experience managing both hunting (new business acquisition) and farming (account growth and retention) activities.
• Network International is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds, nationalities, and experience levels. We are committed to creating an inclusive workplace where innovation, diversity, and performance thrive.

Skills