DevOps Engineer

Job description

the employer is an AI-native Customer Experience Intelligence platform that helps enterprises understand, engage, and retain customers at scale. As a DevOps Engineer, you will build, maintain, and improve CI/CD pipelines, deploy and manage containerized applications with Docker and Kubernetes, support cloud infrastructure using Infrastructure as Code tools like Terraform, implement monitoring, logging, and alerting with Grafana, automate repetitive tasks, troubleshoot deployment and infrastructure issues, collaborate with engineering teams to enhance performance and reliability, follow security best practices, participate in incident investigation and resolution, and contribute to documentation of infrastructure workflows

Requirements

• 1–3 years of hands‑on experience in DevOps, cloud infrastructure, platform engineering or related role
• hands‑on experience building, maintaining or improving CI/CD pipelines using GitHub Actions, GitLab CI/CD, Jenkins or similar
• practical experience with Docker and working knowledge of Kubernetes including deployments and troubleshooting
• familiarity with Terraform, CloudFormation or similar IaC tools
• hands‑on experience with at least one major cloud provider such as AWS or GCP
• ability to write automation scripts in Bash or Python
• familiarity with monitoring, logging and alerting tools like Grafana or Prometheus
• basic knowledge of configuration management tools such as Ansible, Puppet or Chef
• working knowledge of Linux systems and networking fundamentals including DNS and HTTP/HTTPS
• experience using Git and collaborative development workflows
• ability to investigate technical issues, identify root causes and implement solutions or escalate complex problems
• collaborative work with developers and engineers to support deployments and improve infrastructure reliability.

Skills