Customer Service Representative

Job description

A car care center announced its need for a customer service and receptionist to work full-time at the center’s headquarters, working 8 hours a day. Job duties include receiving and welcoming clients to the center. Dealing with the cashier and completing cash and electronic payments. Responding to customer inquiries over the phone and within the center. Follow social media platforms and respond to messages and inquiries. Sending offers and discounts to customers. Evaluating the level of customer satisfaction and following up on them

Requirements

• Saudi nationality (a basic requirement)
• At least one year of experience in customer service
• Residence in the city of Al-Khobar or the ability to move there
• Reception skills and dealing with customers courteously and professionally
• Dealing with the cashier and cash and electronic payment procedures
• Follow social media platforms and respond to inquiries
• Ability to work full time 8 hours per day
• Effective communication skills in Arabic and English (advantage)

Skills