Hostess

Job description

Responsible for welcoming and assisting guests in a professional and friendly manner, creating a positive first impression and ensuring a smooth, pleasant dining experience from arrival to departure. Duties include greeting guests, managing seating arrangements, coordinating table assignments, handling reservations and guest inquiries, and maintaining effective communication with the service team. Ensures efficient seating according to restaurant procedures and helps maintain smooth operations during busy periods.

Requirements

• Previous experience in a hostess, front‑of‑house, customer service, or hospitality role preferred
• excellent communication and interpersonal skills
• strong customer service and guest relations skills
• professional, friendly, and welcoming personality
• ability to manage reservations and seating arrangements efficiently
• good organizational and time‑management skills
• ability to remain calm and professional in a busy environment
• strong teamwork and coordination skills
• professional appearance and positive attitude
• good attention to detail
• ability to handle guest requests and concerns professionally
• flexible to work different shifts, weekends, and holidays when required
• good command of English
• additional languages an advantage.

Skills