Customer Success Intern

Job description

Customer Success Trainee at t63 in Eastern region provides support throughout the client journey with Hassabi services, answers inquiries and ensures timely issue resolution, follows up to guarantee satisfaction and service quality, coordinates between clients and accounting/operations teams, assists in onboarding new clients and guiding them through company processes, maintains and updates client records in the CRM system, identifies client needs and suggests improvements to enhance experience, contributes to reporting client feedback and satisfaction, supports the team in improving retention and engagement strategies, and is required to have strong communication and problem‑solving skills, a customer‑first mindset and positive attitude, multitasking and organizational abilities, preferably fluent in Arabic and English, and basic understanding of accounting or SaaS services. Submit your application through the advertised submission channel.

Requirements

• Strong communication and problem‑solving skills
• Customer‑first mindset and positive attitude
• Ability to multitask and stay organized
• Preferable proficiency in Arabic and English
• Basic understanding of accounting or SaaS services

Skills