Cards Product Management

Job description

Job Title: Card Product Management Employment Type: Contract (On-Site) Contract Duration: 6 - 12 months Location: Riyadh, Saudi Arabia Project Purpose The position holder will lead the overall product life cycle of the card portfolio, from market and customer insight, product design and development, through to launch, adoption, portfolio optimization and ongoing performance management. Translate evolving customer, issuer and market needs into compelling, scalable card propositions that deliver differentiated value and support growth objectives. Partner closely with sales, customer relations, technology, operations, risk, compliance, marketing, and other cross-functional teams to ensure successful product implementation, strong customer engagement, and effective portfolio management. Use market intelligence, customer feedback and portfolio performance data to identify opportunities, enhance product offerings, drive usage and manage profitability, ensuring the portfolio remains competitive, relevant and aligned with strategic priorities. • Define and develop differentiated card propositions, including product features, benefits, pricing and customer value propositions, consistent with market opportunities, customer needs and strategic objectives. • Manage the full product life cycle from concept, design, development to launch making improvements, engaging customers and optimizing the portfolio, ensuring products remain competitive and relevant. • Monitor and analyze key portfolio metrics including acquisition, activation, utilization, spend, attrition, revenue and profitability, and identify opportunities to improve performance and maximize business value. • Qia Collaborate with card schemes, processors, vendors and internal teams across technology, operations, risk, compliance, finance and marketing to ensure effective product delivery, implementation and ongoing management. • Ensure that products and lifecycle changes meet internal management standards, regulatory requirements and market expectations, while effectively managing product risks and supporting compliant and operationally sound delivery. • 5-7 years of product management experience within a large, mature or established card issuing company, preferably in a bank, fintech, payment network or financial institution. • Manage premium card products. • Develop product offerings, pricing, features, benefits and value propositions to customers. • Work with card schemes, processors, vendors and internal delivery teams. • Monitor product performance, portfolio growth, activation, usage, attrition, and revenue. • Support product launches, enhancements, campaigns, and customer communications. • Collaborate with technology, operations, compliance, risk, finance and marketing teams. • Ensure products comply with internal governance, regulatory requirements and market standards. • Bachelor's degree in Finance, Economics, Business Administration or related field (Master's preferred). • Previous experience in banking, digital payment solutions, cards or fintech industry. • Regional experience, including working in a matrixed, paced organization. • Excellent communication skills in English (written, oral and presentation). Arabic language preferred.

Requirements

• Private banking, wealth management, rich banking, or premium card products.
• High-value customer offers, lifestyle benefits, loyalty features, concierge services, or exclusive partnerships.
• Ability to analyze data, troubleshoot payment issues, improve operations, and make data-driven decisions.
• Good understanding of payment systems, digital platforms, system workflows, security fundamentals and industry technologies.
• Understand regional regulations across financial services or payment networks.

Skills