Assistant Manager - Quality & Performance

Job description

Job Description Overview Job Title Assistant Manager Job Code Grade I4 Group Government Products Department Technology Department Design and Business Intelligence Unit - Purpose of the Role The objective is to determine the overall importance of the job from the organization's perspective. To lead and enhance quality and performance practices across digital products, services and technology processes by setting quality standards, monitoring performance metrics, identifying opportunities for improvement and coordinating quality assurance activities. The role supports the delivery of reliable, high-quality technology solutions through performance analysis, root cause analysis, standards compliance, and continuous improvement, ensuring solutions meet business requirements, customer expectations, and the employer's quality standards.

Requirements

• Key Responsibilities and Activities This section describes the key deliverables required from

Skills