Reservation Agent

Job description

The role of a Reservation Agent focuses on delivering exceptional customer service and accurately confirming reservations. Responding promptly and professionally to guest and group inquiries; converting inquiries into confirmed reservations; accurately recording and processing reservations; increasing room sales through proactive sales techniques; supporting sales efforts by responding to inquiries and identifying potential clients for future opportunities

Requirements

• sales
• customer service
• team work
• attention to detail

Skills