Sector Lead, Food & Beverage

Job description

The role involves planning and executing all sales activities on assigned accounts and ensuring customer satisfaction and service quality. Conduct technical sales calls to new and existing clients. Respond to sales inquiries and issues via phone, electronically, or in person. Schedule sales activities, prepare action plans and strategies, develop technical sales proposals. Prepare and present sales contracts. Monitor and report sales activities and follow‑up with management. Maintain sales records and generate periodic reports. Ensure customer satisfaction and build strong client relationships. Track sales activity, monitor competitors, market conditions and product development. Update technical knowledge and selling skills by studying new products and participating in educational opportunities. Develop sales opportunities by researching potential accounts, soliciting new accounts, building rapport, providing technical information and preparing quotations. Achieve department and organization goals by taking ownership and exploring value‑adding opportunities. Improve quality results by following standards and recommending policy and procedure enhancements. Target customer categories include non‑alcoholic beverages, processed foods and dairy products

Requirements

• proficient in customer service
• knowledge of policies and procedures
• proficient in technical sales
• proficient in preparing sales proposals and contracts
• experience in market and competitor analysis
• proficient in sales reporting
• proficient in client communication
• knowledge of food and beverage products
• 6-8 years experience in food & beverage industry

Skills