Travel Advisor

Job description

Role highlights include: Excel, effective communication, fine detail, process improvement, compliance, and. What We Do Business travel is complicated; We make it simple. the employer is a global technology startup that is changing how organizations experience travel. A single platform for bookings, expenses, travel policies, approvals and insights with seamless integration into HR and finance systems. the employer is growing rapidly by solving what slows down teams: travel friction. What we're looking for We're looking for a Travel Consultant to join our growing team, with experience in corporate travel agencies or travel management companies, and strong proficiency in GDS platforms, especially Saber. As a Travel Consultant, you will provide exceptional travel services to corporate clients, manage their itineraries, and ensure their travel needs are met efficiently and effectively. What you'll do in CRM • Develop and maintain strong relationships with corporate clients. • Understand customer preferences, policies and requirements to provide personalized service. • Act as the main point of contact for customer inquiries and problem resolution. Travel Planning & Booking • Use the employer and other tools to research, plan and book domestic and international travel (flights, accommodation, car rentals, trains, etc.). • Suggest alternative routes, lowest prices, booking classes, exchange rates, and travel services. • Handle complex multiple itineraries and prepare detailed trip plans using preferred vendors. • Ensure compliance with customer travel policies and negotiate with vendors to get the best deals. Coordinate travel and support • Manage all aspects of t Travel coordination, including ticketing, itinerary changes, cancellations, and rebooking. • Coordinate with airlines, hotels and other service providers to resolve travel disruptions immediately. • Provide support to customers during emergencies or unforeseen circumstances. Continuous Improvement • Stay up to date on industry trends, travel systems and new technologies. • Participate in training sessions and exchange knowledge to improve performance. • Identify process improvements and contribute best practices within the team. Requirements • A minimum of two years’ experience as a corporate travel consultant or in a similar role. • Proficiency in GDS systems such as Saber, Amadeus or Galileo • Excellent communication skills and high proficiency in English and Arabic (verbal and written) • Strong attention to detail and accuracy in travel planning and documentation. • Bachelor’s degree in Hospitality Management, Business Administration, or related field • Solid knowledge of major low-cost carriers (LCCs) and their booking platforms Benefits of Working at the employer • Competitive compensation and comprehensive benefits • Opportunities for growth and career advancement • Positive and collaborative work environment • Be part of innovation

Requirements

• excel
• Effective communication
• fine details
• Improving processes
• Compliance

Skills