Product Owner (Matchmaking)

Job description

The Product Owner (Matchmaking) shapes the post‑purchase customer journey to help paying users quickly discover relevant connections and achieve meaningful matches. Owns end‑to‑end product improvement from opportunity identification and hypothesis definition to experiment launch and results measurement. Works at the intersection of product, data, engineering, and design to optimize activation, recommendation relevance, personalization, and customer engagement. Decisions directly influence how users discover opportunities, build connections, and experience value during their first days on the platform.

Requirements

• Proven Product Management experience in a B2C role with responsibility for customer experience, journey design, activation, onboarding, or first‑session optimization
• Experience with discovery‑driven products handling large volumes of offers, listings, or potential connections where relevance is key
• Familiarity with search relevance, recommendation engines, matching algorithms, content feeds, or similar systems
• Understanding of customer segmentation, personalization strategies, and data enrichment techniques
• Background in marketplaces, aggregators, dating or social discovery platforms, real estate, classifieds, or large‑catalog e‑commerce
• Ability to identify customer problems, formulate testable hypotheses, define clear requirements, and translate insights into product solutions
• Experience designing and evaluating A/B tests and other experiments, interpreting product metrics, and using quantitative and qualitative research
• Demonstrated product delivery and prioritization skills, managing requirements and driving initiatives from discovery to implementation
• Strong cross‑functional collaboration with designers, engineers, analysts, and data specialists
• Results‑oriented mindset focused on measurable business and customer outcomes
• Ownership and adaptability to take responsibility without waiting for direction and navigate changing priorities
• Clear communication and resilience to learn from unsuccessful experiments and drive continuous improvement.

Skills