Population Health Management Officer

Job description

Generate and maintain patient registries, care-gap lists, and high-risk population reports to support PHM programs. Coordinate patient outreach, recalls, scheduling and follow‑up for screening, chronic disease and preventive health programs. Monitor program performance, keep accurate records and support KPI reporting, dashboard updates and presentation preparation. Collaborate with clinic staff, Case Management and Analytics teams to ensure effective implementation and continuous improvement. Administer patient surveys (PROMs), track participation and compile results to support evaluation and decision‑making. Coordinate employer‑focused healthcare services including screenings, check‑ups and occupational health. Support audits, quality initiatives, value‑based care programs and other departmental projects. Ensure compliance with information governance while maintaining patient confidentiality and data security. Provide patient‑centered support and coordinate care with compassion, professionalism and respect.

Requirements

• Diploma in Nursing
• Diploma in Allied Health
• Diploma in Public Health
• Diploma in Health Information Management
• or related healthcare field
• 0–4 years of experience in healthcare operations
• experience in care coordination
• experience in case management
• experience in quality
• experience in population health
• proficient in Arabic
• proficient in English

Skills