Housing Manager

Job description

Working at the employer offers you a chance to join a global leader that supports your growth and learning every day. Manage daily operations of staff accommodation facilities. Oversee resident admissions, allocations, move‑ins, move‑outs and occupancy records. Ensure housing units, common areas and facilities are clean, safe and well maintained. Coordinate preventive and corrective maintenance with internal teams and external contractors. Conduct regular inspections to identify maintenance, safety and compliance issues. Develop and enforce housing policies, procedures and community standards. Address resident inquiries, complaints and disputes professionally and promptly. Monitor occupancy levels and prepare regular operational reports. Manage housing budgets, monitor expenses and control operating costs. Ensure compliance with health, safety, fire and environmental regulations. Supervise housing staff including housekeeping, maintenance and administrative personnel. Coordinate emergency response procedures for housing incidents. Maintain accurate records of residents, inventories, inspections, maintenance and contracts. Liaise with vendors, contractors and service providers to ensure quality service delivery. Recommend improvements to housing services and resident satisfaction.

Requirements

• Bachelor's degree in Property Management, Business Administration, Hospitality Management, Facilities Management or a related field (preferred)
• Minimum of 3–5 years of experience in housing, property, facilities or accommodation management
• Experience supervising teams and managing residential or employee accommodation facilities (preferred)

Skills