Assistant Housekeeping Manager

Job description

Raffles Makkah Palace embodies the exceptional standards inherent in the Raffles name and enhanced by Arab hospitality values. The hotel offers 219 Suites & duplex Villas with breathtaking views of the Masjid Al Haram, the Holy Ka'aba and the city. It combines the best of local cuisine and international dishes in each of its four outlets, creating a unique and welcoming atmosphere in this divine setting. Guests can also indulge and immerse themselves in a relaxing sensory experience in our world-renowned spa and fitness center or hold high-powered business gatherings in any of our state-of-the-art meeting rooms. Responsibilities include consistently offering professional, friendly and engaging service, leading and assisting the Banquet Director in the day-to-day operation of the department, conducting regular inspections of all banquet areas, training all Supervisors and Colleagues as required, working closely with the Maintenance department to address all banquet areas repairs, addressing all guest concerns and reacting quickly, logging and notifying proper departments, balancing operational, administrative and Colleague needs, following departmental policies and procedures, reporting necessary maintenance items, following all safety and sanitation policies, and other duties as assigned.

Requirements

• Previous leadership experience required
• Computer literate in Microsoft Window applications an asset
• University/College degree in a related discipline an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable

Skills