Assistant Laundry Manager

Job description

The role supports the Laundry Manager by providing professional and friendly service, collaborating with Rooms and Food & Beverage divisions to execute uniform programs, and presenting new initiatives to senior management. Responsibilities include creating and revising Standard Operating Procedures for Laundry and Valet, covering the Laundry Department during the manager’s absence, conducting semi‑annual uniform inventories, ordering uniforms through the purchasing structure while maintaining par levels, managing uniform budgets, ensuring daily payroll completion, handling guest feedback on the laundry program, organizing measurement and sizing of staff uniforms, researching, analyzing, presenting and implementing new departmental uniforms, conducting coaching sessions and performance reviews for the Laundry & Valet team, preparing weekly Wildly Important Goals aligned with hotel objectives, assisting with quarterly linen inventories, holding monthly communication meetings, promoting Laundry and Valet achievements, and tracking uniforms for new hires with an effective return policy.

Requirements

• previous supervisory experience is an asset
• ability to multi‑task regularly
• highly organized and detail‑oriented
• strong leadership skills and initiative with ability to develop strong relationships with colleagues
• solid background of proven computer skills including Microsoft Office
• flexible and able to work a variety of shifts
• formal education in Hospitality/Tourism is an asset
• articulate with strong verbal and written communication skills

Skills