Accommodation Supervisor
Makkah
Job description
Oversee daily staff accommodation operations ensuring a safe, clean and comfortable living environment. Supervise the condition of rooms, common areas, kitchens and bathrooms. Conduct regular inspections and report maintenance or safety issues promptly. Monitor room allocations, occupancy, check‑in/check‑out and employee accommodation records. Coordinate with HR, Engineering, Security and Housekeeping on accommodation matters. Ensure compliance with hotel policies, accommodation rules and health, safety and hygiene standards. Address employee accommodation concerns and resolve issues professionally and timely. Keep accurate records of room assignments, occupancy, maintenance requests and accommodation inventory. Monitor accommodation supplies to ensure availability. Support implementation and enforcement of accommodation regulations. Handle emergencies or incidents within accommodation and report to relevant department. Perform regular accommodation inspections and follow up on corrective actions. Maintain a positive, respectful relationship with employees while ensuring discipline and proper conduct. Perform any other duties assigned by management.
Requirements
- Previous experience in staff accommodation, hotel operations or a similar supervisory role
- Good organizational and communication skills
- Ability to manage employees and handle accommodation‑related issues professionally
- Knowledge of health, safety, hygiene and accommodation standards
- Proficient in English
- Arabic proficiency is an advantage
- Basic computer and reporting skills
- Ability to work flexible hours and respond to operational requirements
- Strong problem‑solving and interpersonal skills
Skills
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