Product Delivery Manager - Digital Transactional Services

Job description

Product Delivery Manager – Digital Transaction Services at the employer leads the delivery of seamless digital experiences focused on the guest in a fast‑paced aviation environment, overseeing core digital service and booking features that redefine traveler interaction with the employer via web, mobile and chat platforms, providing modern self‑service journeys from check‑in and disruption management to refunds and payment confirmations, and collaborating with Agile teams to deliver sprint outputs according to roadmap priorities. Submit your application through the announced application channel for the entity.

Requirements

• · Experience leading and coordinating the delivery of digital products in a fast-paced aviation environment
• · Familiarity with designing and developing digital experiences for web, mobile and chat platforms
• · Ability to manage and apply core digital service features such as reservations, self-check-in and disruption management
• · Experience working with agile teams and implementing sprint deliverables according to roadmap priorities
• · Deep understanding of refunds and payment confirmations within digital guest services
• · The ability to improve the traveler’s experience through integrated self-service solutions.

Skills