Business Operations Manager

Job description

Ensures business continuity. Oversees daily operations and guarantees business efficiency. Develops operational plans and monitors implementation in line with company objectives. Improves procedures and policies and streamlines workflow across departments. Monitors department and team performance to meet target schedules. Identifies opportunities to enhance performance, increase productivity, and reduce costs. Manages human and material resources for optimal utilization. Sets key performance indicators, tracks results, and prepares periodic reports. Coordinates departments to ensure process integration and achieve shared goals. Monitors operational contracts and agreements to ensure compliance with agreed requirements. Identifies operational risks and creates mitigation plans to ensure business continuity. Monitors service quality delivered to customers and works to raise satisfaction levels. Supervises execution of operational projects and initiatives and tracks progress. Prepares administrative and operational reports and forwards recommendations to senior management. Ensures compliance with internal policies, regulations, and relevant statutes

Requirements

• Business continuity

Skills