Customer Service Advisor

Job description

Tamarah is a leading financial technology platform in Saudi Arabia and GCC countries, serving over 25 million customers and more than 130,000 partner merchants with reliable financial services. We are seeking a Customer Service Assistant to work on-site from our offices as part of the customer experience team. Responsibilities include answering customer inquiries via phone calls, website, and live chat regarding Tamarah services, providing exceptional customer service through accurate information and tailored solutions, and effectively utilizing strong communication skills.

Requirements

• Experience in the customer service field
• proficiency in handling financial technology platforms

Skills