Relationship Manager

Job description

Join the employer in Riyadh. Own a portfolio of key partner accounts, ensuring their health and retention. Grow revenue, transactions and ROI for each brand. Understand each brand’s market share and marketing spend and leverage the employer’s value to expand the partnership. Work closely with Marketing, Operations and Partnerships. Plan campaigns and activations, delivering on brief and schedule. Identify quiet or at‑risk accounts early and implement recovery plans. Maintain accurate partner records, activity logs and pipeline data, reporting on the portfolio on time. Onboard new partners to standard. Set the example for junior Relationship Managers

Requirements

• 5 years of experience
• 3–5 years in account management, client service, partnerships or operations
• proven track record of growing revenue from existing accounts
• ability to manage multiple accounts and deadlines simultaneously
• pipeline management and forecasting skills
• attention to numbers and noticing missing data
• hands‑on attitude and ability to wear multiple hats to meet KPIs
• proficiency in Arabic and English
• nice to have experience in a startup, marketplace or loyalty/rewards business
• experience with brand marketing budgets or media buying
• experience working across GCC markets

Skills