Account Manager

Job description

Responsible for developing and enhancing relationships with existing customers and ensuring distinguished service while identifying long‑term growth opportunities. Acts as a trusted advisor and builds strong partnerships across all organizational levels. Collaborates with internal teams to deliver value‑added logistical solutions. Understands client objectives, supply‑chain needs, and growth strategies. Expands relationships to multiple levels within client organizations. Ensures customer satisfaction through proactive communication, problem solving, and continuous support. Identifies, develops, and secures business growth opportunities within current accounts. Leads business reviews and presents solutions that boost client value and operational performance. Works with operations, product, and service teams to provide a seamless client experience. Maintains customer information, account plans, and opportunities in the CRM system. Monitors account performance and recommends improvements in efficiency and service quality. Follows the employer’ products, services, and technologies to support client needs. Represents client interests while aligning with company goals and profitability

Requirements

• Experience in logistics, supply chain, account management or business development
• proven ability to build client relationships and expand existing accounts
• strong communication, presentation, negotiation and relationship‑building skills
• Bachelor’s degree in Accounting and Taxation
• financial reporting
• financial budgeting design
• financial budgeting monitoring
• experience with CRM systems

Skills