Sales Manager - Leisure

Job description

Accountable for proactively soliciting and handling sales opportunities. Ensures business turnover is proper and timely for service delivery. Assists in leading daily sales activities with focus on building long‑term, value‑based customer relationships to achieve sales objectives. Achieves personal sales goals. Collaborates with off‑property sales channels to coordinate efforts. Builds and strengthens relationships with existing and new customers through sales calls, entertainment, FAM trips, trade shows, etc. Develops community relationships to expand the customer base. Manages relationships with key internal and external stakeholders and provides accurate turnover to Event Management. Participates in sales calls to acquire or close business. Supports operational aspects of booked business such as proposal generation, contract writing, and customer correspondence. Identifies new business to meet revenue goals. Understands market competitors, economic trends, supply and demand, and sells accordingly. Closes optimal opportunities based on market conditions and location needs. Understands target customer expectations and offers tailored business solutions. Supports company service and relationship strategy to drive customer loyalty and deliver service excellence. Provides excellent customer service per daily standards, sets a positive example for guest relations, and obtains feedback on product quality and service levels.

Requirements

• 2‑year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
• 3 years experience in sales and marketing or related professional area
• or 4‑year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major
• 1 year experience in sales and marketing or related professional area
• proficiency in communication and relationship building
• knowledge of market trends and competitors
• proficiency in preparing proposals and contracts
• ability to deliver exceptional customer service

Skills