Receptionist and Reservations Specialist

Job description

You will improve processes, provide administrative support, and manage reservations. You will receive visitors and clients professionally. You will coordinate bookings and appointments using advanced reservation systems. You will respond to client inquiries via phone and email, providing accurate information. You will manage client records and files. You will collaborate with internal teams to meet client needs. You will provide administrative support to managers and staff. You will participate in organizing internal and external events. You will update customer databases and business information. You will propose process and procedure improvements to increase efficiency and enhance customer experience

Requirements

• process improvement
• administrative support
• reservations
• visitor reception
• booking coordination
• responding to client inquiries
• records management
• teamwork
• administrative assistance
• event organization
• database updating
• proposing process improvements

Skills