Customer Service Representative

Job description

Riyadh Customer Service Officer Requirements: - At least one year of experience in customer service. - Proficiency in English. - Previous experience in the health sector is preferred. Job benefits: - Comprehensive medical insurance for the employee. Work details: - Work 6 days a week. - Friday is a fixed weekly holiday. - Shift system with fixed and specific times About this profession: Customer service employees are responsible for direct interaction with customers by answering inquiries, solving problems, and providing support to ensure customer satisfaction and positive engagement. Typical duties of this profession: • Respond to customer inquiries via phone or email • Provide support and resolve issues faced by customers • Record complaint details and feedback accurately in the system • Direct customers to appropriate services or departments when needed

Requirements

• at least one year of experience in customer service
• proficient in English
• preferably prior experience in the healthcare sector

Skills