Group, Conference and Events Sales Executive/Agent

Job description

Exceptional hospitality starts with you. You will brighten guests’ day as part of the Hotels team. Convert incoming group and event enquiries into bookings to meet sales targets and maximize revenue. Identify upselling opportunities and improve conversion rates with high‑quality sales tactics. Manage the events calendar for optimal yield and space utilization. Build strong client relationships to understand needs, foster loyalty and generate repeat business. Arrange and conduct hotel show rounds to showcase spaces and services aligned with client expectations. Ensure accurate administration and smooth handover of booked events for successful on‑property delivery. Participate in promotional activities to increase visibility and drive GCE business.

Requirements

• Passion for spreading the light and warmth of hospitality
• Acting with integrity and always doing the right thing
• Inspiring others through leadership
• Belief that teamwork drives the best outcomes
• Sense of ownership and accountability
• Focus on the now with urgency and discipline in every moment

Skills