Head of Retail Operations

Job description

About the employer the employer is a national retail group that operates a large store network across the Kingdom of Saudi Arabia. The company focuses on operational excellence and improving customer experience within the lifestyle and consumer segments. Role of Head of Retail Operations The Head of Retail Operations will oversee store operations, field leadership and execution standards across the employer's retail network. This full-time position, based in Riyadh, Saudi Arabia, is key to driving sales performance, ensuring store productivity, and maintaining operational compliance. Key Responsibilities Oversee all aspects of store operations, field leadership and execution standards across the retail network. Drive sales performance and ensure store productivity goals are met. Ensure operational compliance at all retail locations. Improve consistency in operations, enhance workforce capacity, and improve operational KPIs. Collaborate closely with merchandising, marketing and supply chain teams to achieve business results. Support store expansion initiatives and roll out new retail formats. Candidate Profile Candidates for this role must have significant experience in retail operations, specifically managing large store networks. Strong exposure to Saudi retail dynamics and workforce management is essential for success in this position. Required Skills and Experience Demonstrated significant experience in retail operations. Proven ability to effectively manage large store networks. Strong understanding of the dynamics of the Saudi retail market. Experience in Workforce management. Exemplary operational discipline and people leadership skills. Strong business awareness. Experience in multi-format retail environments is highly beneficial. Location This full-time position is located in Riyadh, Saudi Arabia

Requirements

• · The company focuses on operational excellence and improving the customer experience within the lifestyle and consumer categories
• · Skills and Experience Required Demonstrated significant experience in retail operations
• · Experience in workforce management
• · Experience in multi-format retail environments is highly beneficial

Skills