Sales Manager

Job description

the employer is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night. Built on the the employer Platform—the only truly global hotel technology platform—the employer’s cloud-based portfolio includes Property Management System, Point-of-Sale, guest engagement, distribution, payments, and data intelligence solutions for over 91,000 hotels worldwide, including the largest chains. The best hotels run on the employer—day and night. To support our Saudi Arabia sales team, we’re looking for an experienced and dynamic individual in the position of Sales Manager in the Saudi Arabia to support the increase the company’s sales. What you will do • Develop and implement strategic sales plans to achieve revenue targets and expand market presence in the KSA hospitality and F&B industry. • Identify and prioritize key accounts and prospects within the territory, conducting thorough research to understand their business needs and challenges. • Track sales performance metrics, pipeline activity, and revenue forecasts, providing regular updates and reports to senior management. • Build and maintain strong relationships with prospective and existing clients, serving as a trusted advisor and consultant on IT solutions tailored to their specific requirements. • Lead the end-to-end sales process, from initial prospecting and lead generation to negotiation, contract closure, and post-sale follow-up. Update CRM time to time for updates. • Collaborate closely with cross-functional teams, including pre-sales, marketing, operation support, to ensure alignment of sales efforts with company objectives and customer needs. • Prepare and deliver compelling sales presentations, proposals, and demonstrations to prospects, effectively communicating the value proposition and benefits of our IT solutions, leveraging your exceptional communication and presentation skills. • Utilize your deep understanding of hotel operations to demonstrate how our solutions can streamline front office processes and elevate guest satisfaction. • Coordinate with the dealer to ensure that they achieve their sales target. Sales & Market Research • Evaluate and validate potential and existing partners, incl. qualifying leads (partnering with Marketing in key initiatives for lead generation and materials). • Accelerating the sales process by identifying solutions to customer pain points. • If needed, in preparation with/for the sales team, communicate with project management to translate clients’ requirements and smooth transition from sales to implementation. • Review new marketing documents for accurate promotion of the product. Strategy & Innovation • Maintain thorough knowledge on international hospitality industry trends and developments. Functioning as an ambassador of innovation for the product and company, introducing new industry trends and developments. Documentation & Controlling • Manage and control proposal/deal qualification, including quote verification. • Keeping product documentation up to date, highlighting the aim and purpose of the product. Product • Update yourself on the new product enhancements, integration projects, RFI’s and RFP’s. • Providing product knowledge support, translating the technical aspects of the product to the product and pre-sales team and client, being the intermediary between product management and client. Additionally • Coalize with Marketing department to discuss sales expectations, help highlight product USP’s, introducing innovative approaches on representation of the company/products, evaluate the methodologies and strategies applied to reach the relevant markets and clients.

Requirements

• What are we looking for
• Bachelor's degree in Hospitality Management, Business, Information Technology, or a related field.
• 6-10 years of hands-on experience in marketing/selling hotel IT solutions, preferably focusing on hospitality and F&B vertical.
• Strong grasp of property management systems and revenue management strategies etc.
• Comfortable discussing and explaining technology concepts such as APIs, AWS, cloud solutions, and AI to both technical and non-technical audiences.
• Proficiency in using Microsoft Excel for data analysis and reporting purposes.
• Exceptional communication and presentation skills to effectively convey complex information.
• Analytical mindset with the ability to address operational challenges with creative solutions.
• Proactive approach to problem-solving and an aptitude for working in a fast-paced, collaborative environment.
• Certifications or additional training in hotel technology and operations are a plus.
• A high degree of autonomy and self-motivation.
• Highly structured, outgoing and social person, ready to communicate with employees, customers and partners across different countries and different organizational levels.
• Excellent written and verbal communication skills (Arabic & English). Any other language will be an advantage.

Skills