Account Manager

Job description

the employer a subsidiary of the employer Works, bridges business and technology through innovative digital solutions. Its expertise spans Quality Assurance, Quality Control, Low-Code/No-Code development, application performance, and application lifecycle management. the employer is looking for a results-driven Account Manager to develop strategic customer relationships, generate new business opportunities, and achieve assigned revenue and gross profit targets. Key Responsibilities: • Build and manage strong relationships with existing and prospective customers. • Develop new opportunities across government, semi-government, and private-sector accounts. • Understand customers’ business and technical requirements and position the most suitable the employer solutions and services. • Manage the full sales cycle, including prospecting, qualification, proposal development, negotiation, closing, and collection follow-up. • Achieve assigned revenue, gross profit, and new-business targets. • Maintain a healthy and well-qualified pipeline with clear closing plans. • Keep all accounts, opportunities, activities, and forecasts accurately updated in the CRM. • Coordinate closely with pre-sales teams and provide all required information within agreed timelines. • Support the preparation of technical and commercial proposals, tenders, presentations, and demonstrations. • Work with the employer’s technology partners and vendors to develop joint opportunities and competitive offerings. • Prepare account plans and identify opportunities for cross-selling and upselling. • Monitor competitors, market developments, and customer priorities. • Provide accurate weekly and monthly sales forecasts and performance reports. • Follow up on contracts, purchase orders, invoicing, and collections in coordination with the relevant internal teams. • Represent the employer professionally in customer meetings, industry events, and business-development activities

Requirements

• Required Qualifications:
• Bachelor’s degree in business administration, Information Technology, Engineering, or a related field.
• At least 4–6 years of experience in B2B technology sales or account management.
• Proven experience in the Saudi market, preferably within digital transformation, software solutions, outsourcing, low-code platforms, quality assurance, or professional services.
• Demonstrated ability to achieve sales targets and close complex technology deals.
• Strong understanding of tendering, proposal management, and government procurement processes.
• Excellent communication, presentation, negotiation, and relationship-management skills.
• Strong commercial awareness with the ability to manage revenue, margin, and forecasting.
• Professional proficiency in both Arabic and English.
• Ability to coordinate effectively across multiple technical and business teams.
• High level of ownership, discipline, responsiveness, and attention to detail.
• Preferred Qualifications:
• Existing relationships within Saudi government, semi-government, or large private-sector organizations.
• Experience selling enterprise applications, digital platforms, outsourcing services, or software licenses.
• Familiarity with CRM systems and structured opportunity-management methodologies.
• Relevant sales, cloud, low-code, or technology certifications.
• Key Performance Indicators:
• Achievement of revenue and gross profit targets.
• New customers and qualified opportunities generated.
• Pipeline value, quality, and conversion rate.
• Forecast accuracy.
• Account growth and customer retention.
• CRM accuracy and activity completion.
• Proposal and opportunity response time.
• Collection performance and overdue-payment follow-up.

Skills