Customer Service Executive

Job description

We are looking for someone to provide customer service in our team. The role involves working as a subject matter expert in customer service for a specific set of events, and supporting the team lead to ensure that inquiries are responded to, followed up on, and resolved within the service level agreements of the departments. The team will work closely with our external contact center partner and internal event teams and clients to ensure that inquiries are resolved within the service level agreements of the departments and events operationally ready from a customer service perspective

Requirements

• SAP
• React
• Cyber Security
• Sales
• Customer Service
• Teamwork
• Quality Assurance

Skills