Commercial Director

Job description

About the Role: We are seeking an experienced Commercial Director to lead hotel sales, marketing, revenue management and commercial strategy, driving revenue growth across rooms, food and beverage, banqueting and other services. Responsibilities: lead the hotel's commercial function including revenue management, sales, marketing and PR; develop and execute strategies to increase occupancy, ADR, revenue, market share and profitability; lead pricing, forecasting, budgeting and revenue optimization; partner with the General Manager and Finance team to meet commercial and GOP targets; collaborate with regional and brand commercial teams to align strategies and maximize opportunities; enhance Kimpton's luxury lifestyle positioning through strategic partnerships, PR, brand collaborations and activations; build strong relationships with key clients, owners, corporate partners and industry stakeholders; identify and develop new business opportunities in corporate, government, tourism and emerging markets; represent the hotel at industry events, trade shows and networking opportunities; monitor market trends and commercial performance and implement strategies to maximize results; lead, develop and inspire a high‑performing commercial team.

Requirements

• Bachelor’s degree or higher in Marketing, Business Administration, Hospitality Management or related field
• minimum 4 years experience in hotel or hospitality sales and marketing with management or supervision of a sales or marketing team
• strong understanding of hotel commercial operations, sales strategies, marketing activities, revenue generation and customer acquisition
• proven track record of achieving sales, occupancy, revenue and marketing targets
• strong knowledge of local business environment, market trends, customer segments and corporate landscape
• experience developing and executing marketing campaigns, promotional activities, partnerships and initiatives delivering measurable commercial results
• strong understanding of revenue management, pricing strategy, forecasting and revenue optimization
• knowledge of digital marketing, social media and online channels is an advantage
• excellent leadership, communication, negotiation, presentation and relationship‑management skills
• strong analytical and reporting capabilities to translate market and performance data into effective commercial actions
• fluent in English
• proficiency in additional languages is an advantage.

Skills