ERM & Patient Safety Specialist

Job description

The ERM & Patient Safety Specialist coordinates the incident reporting process within the healthcare organization, reviews and investigates all reported events, and ensures appropriate actions are taken. Supports departments in case review audits and promotes a just culture. Develops and implements risk management training programs, participates in departmental projects and committees, and oversees the hospital-wide incident reporting and risk registry systems. Responsibilities: promote a just culture where errors and near‑misses are openly discussed, develop and deliver risk management training for all staff, support and achieve risk management and patient safety standards and ensure compliance with laws and accreditation, follow hospital policies and procedures, participate in committees and task forces, manage the hospitalwide incident reporting and risk registry systems, document, monitor, and analyze patient safety events and create action plans to prevent recurrence, manage the event reporting process, ensuring analysis, review, correction, and action, complete case review audits per hospital policy.

Requirements

• Bachelor's degree in healthcare management, nursing, or a related health science
• Master's degree in health administration, healthcare quality, or a related field (preferred)
• Certified Professional Healthcare Quality (CPHQ)
• Certified Professional in Patient Safety (CPPS) or Certified Professional in Health Care Risk Management (CPHRM)
• additional quality certifications such as Lean Six Sigma or Just Culture (preferred)
• minimum 9 years of clinical experience in an accredited healthcare facility
• minimum 5 years focused on quality improvement and patient safety in a quality department
• minimum 3 years in risk management
• Advanced proficiency in English and Arabic

Skills