Customer Service Representative

Job description

the employer in Riyadh is hiring a customer service representative requiring a diploma or bachelor's degree and proficiency in computer systems and CRM. The role involves responding to inquiries via phone, email, or chat, resolving issues, and fulfilling requests according to company policies. Key skills include effective communication, problem-solving, product knowledge, empathy, and patience

Requirements

• diploma or bachelor's degree
• proficiency in computer systems
• effective communication skills
• problem-solving
• product and service knowledge
• empathy and patience

Skills