E-commerce Manager

Job description

Responsibilities: Manage and monitor Amazon, Noon, Jumia accounts and the website comprehensively. Develop and execute e‑commerce strategy to meet sales targets. Track and analyze daily, weekly and monthly sales. Manage product listings on platforms, including adding products, updating prices, images, descriptions and technical specifications. Ensure product availability and inventory, coordinating with warehouse, procurement and sales teams. Oversee orders, shipping, delivery, returns and cancellations. Manage promotions, discounts and marketing campaigns across platforms. Monitor competitor pricing and conduct market analysis. Improve product visibility and ranking on marketplaces. Prepare regular sales and performance reports for management. Analyze key metrics such as Conversion Rate, Traffic, AOV, Sales Growth and ROAS. Manage and develop the website in collaboration with IT and Marketing departments. Resolve issues related to Amazon, Noon and Jumia accounts. Coordinate with marketing team to execute digital ad campaigns. Propose and implement new ideas to boost online sales and enhance customer experience. Monitor e‑commerce channel performance to achieve maximum efficiency and profitability. Increase Conversion Rate and average order value (AOV). Improve order fulfillment rate while reducing cancellations and returns. Maintain product availability, inventory and accurate product and price data. Achieve target profit margin and overall channel performance improvement

Requirements

• Strong experience in managing marketplaces

Skills