Customer Service Representative

Job description

the employer Real Estate Development & Investment Company seeks a Customer Service Representative in Riyadh. Communicate with customers and handle inquiries professionally; follow up on customer requests and feedback to ensure resolution; route inquiries to relevant internal departments and monitor until closure; continuously record and update customer data and inquiries; maintain high quality and speed of communication to achieve customer satisfaction

Requirements

• Excellent communication and speaking skills
• Politeness and good customer handling
• Ability to organize and track requests and inquiries
• Proficient in using computers and Microsoft Office applications
• Preferable prior experience in customer service or call center

Skills