Customer Service Specialist
Riyadh
EmployerUndisclosed employer
LocationRiyadh
Job typeFull-time
FieldCustomer Service
Posted2026-09-11
Apply by2027-03-10
Job description
Responsible for defining performance and quality indicators in customer service. Participates in developing and updating customer service procedures and manuals. Develops programs to enhance the quality and professionalism of customer service systems. Identifies strengths and weaknesses in systems and customer satisfaction. Prepares, presents, and archives specialized documents and reports related to customer service
Requirements
- Customer Experience Management software
- Customer service
- Post‑sales management
Skills
customer serviceAbility to work under pressure and manage timeCustomer service
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