Technical Services and Support Manager
Dammam
EmployerUndisclosed employer
LocationDammam
Job typeFull-time
FieldIT & Software
Experience7+ years
Job description
The role involves managing the Technical Service Support department in the employer Saudia by close cooperation with the organization’s functions, coaching and training of staff and active involvement in operational matters to ensure that Performance Coatings business operates with safe and efficient systems. Responsibilities: · Ensure technical integrity of Performance Coatings products, manage technical part of complaint processes, drive internal learning, and ensure knowledge transfer to the local organization.
Requirements
- Bachelor’s degree
- 7+ Years relevant experience in Technical Service & Sales Support function
- Specific certifications: AMPP/ Nace Level 3
- Proven leadership, strategic thinking, and Techno-commercial acumen
- Fluency in English – both verbal and written
Skills
Technical supportCustomer service
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