Sales Agent - Retail Operations

Job description

You will serve as a Sales Agent at the employer, enhancing guest experience by delivering exceptional service across retail and food & beverage outlets. Responsibilities include engaging guests, showcasing products, and driving sales through thorough product knowledge and seasonal promotions. You will process sales transactions accurately, manage inventory, maintain visual merchandising standards, and promptly address guest inquiries. Additional duties involve maintaining site cleanliness, supporting special events, and collaborating with the team to meet sales targets while ensuring a welcoming environment

Requirements

• Proficient knowledge of product offerings, seasonal promotions, and retail policies
• proficient in Excel
• experience in sales
• experience in customer service
• experience in guest experience
• experience in retail operations
• proficient in sales space planning
• high school diploma or equivalent
• additional education in a related field is a plus
• excellent communication and interpersonal skills
• ability to quickly build rapport with guests
• sales‑driven mindset achieving individual and team targets
• ability to work in a fast‑paced environment and handle multiple tasks
• detail‑oriented with product presentation standards
• basic math skills for cash handling
• flexibility to work varied schedule including weekends, holidays, and evenings
• proficiency with retail POS systems and cash handling procedures
• ability to cooperate and work well within a team

Skills